How Are Metrics Defined?

Update 10/7/2020: Users may now customize the metrics defined in Insights and other modules.

Top Funnel Metrics: Spend & CTR

• Spend and CTR metrics are ingested from Facebook and directly displayed within Insights.
• There is no manipulation of this data between ingestion and display.

Down-Funnel Metrics: CPA & ROAS

• CPA (cost per acquisition) and ROAS (return on ad spend) are a calculated metric informed by campaign level “conversion trackers.”
  • CPA is calculated by dividing spend by desired conversion event (spend/conversions).
  • ROAS is calculated by dividing revenue by spend (revenue/spend)
• A conversion tracker is a Jove concept that equates to Facebook’s ad-set delivery optimization event. Account level conversion trackers are automatically set upon account ingestion. However, users can manually apply conversion events at the campaign level.
  • Insights’ CPA and ROAS are dynamically calculated, at the ad level, determined by the associated conversion tracker of the campaign that ad lives within.
    • • Example:
        • Ad “A“ lives within a campaign that is optimized toward a purchase event
          • Ad “A’s” CPA is calculated by dividing ad level spend by ad level purchase events (spend/purchases)
          • Ad “A’s” ROAS is calculated by dividing ad level revenue by ad level spend (revenue/spend)
        • Ad “B” lives within a campaign that is optimized toward view content
          • Ad “B’s” CPA is calculated by dividing ad level spend by ad level view content events (spend/view content)
          • Ad “B’s” ROAS will appear as N/A because no revenue is associated with a view content event.

FAQ

1. Getting Started With Insights
2. How Do I Use Filters?
3. How Do I Use the Different Views?
4. How do I change my default KPIs?
5. Help! I can't find the metrics I want!